Job Description
Coordinate and enforce having safe, secure, and environmentally-sound operations and maintenance of the assigned marinas while implementing the best practices, processes, procedures.
Responsibilities
- Provide supervision to the marina operations ensuring adherence to safety protocols, schedules and service standards.
- Develop and manage staff schedules, ensuring adequate coverage for all terminal activities, including peak times and emergencies.
- Foster a customer-centric approach among marina staff ensuring a positive and efficient experience.
- Prepare budget estimates, project progress and cost tracking reports.
- Supervise and validate permit and license requirements to run the facility.
- Supervise quality control programs using LEAN methodology to standardize and optimize facility performance in line with the Global Facility Management strategy.
- Liaise with maintenance team and supervise maintenance activities within the various functions and departments to obtain optimum production and utilization of personnel and equipment.
- Recommend operating methods and equipment to reduce the marina management costs through new sources, substitutions, improved systems or methods, service quality and safety.
- Provide advise with regards to contract scope/specifications
Qualifications
- Bachelor's degree in Facility Management or a related field. Master's degree is a plus
- Excellent English. Arabic is an added advantage
- A minimum of 1-4 years of experience in a similar role
- Ferry terminal management or relevant facilities management experience.
- Familiar with marine regulations and industry standards
- Ability to understand strategic issues and hold an overall perspective of the organization.
- Cultural sensitivity and adaptability.
- Strong analytical and research skills.
- Detail-oriented and organized, with the ability to maintain accurate records and documentation.
- Strong interpersonal skills and the ability to collaborate effectively with individuals at all levels of the organization.
- Experience with presenting information to groups and managing projects.
- Strong problem solving and critical thinking skills to identify and address complex challenges and opportunities and make data-driven decisions.
