Job Title: Supply Chain Manager
Industry: Retail / Footwear / Fashion / Luxury / Apparel
Location: Dubai, United Arab Emirates
Job Summary:
The Supply Chain Manager is responsible for overseeing and optimizing the end-to-end supply chain operations for the company's retail fashion, footwear, and luxury product portfolio. This role ensures efficient procurement, inventory planning, warehousing, logistics, distribution, and replenishment across stores, e-commerce channels, and regional warehouses while maintaining brand service standards and cost efficiency. The ideal candidate will have strong experience in fashion/luxury retail supply chains, demand forecasting, vendor coordination, and multi-channel inventory management.
Key Responsibilities:
Supply Chain Planning & Operations
- Manage end-to-end supply chain activities including procurement, inbound logistics, warehousing, distribution, and store replenishment.
- Develop supply chain strategies aligned with sales forecasts, seasonal buying cycles, and promotional campaigns.
- Ensure timely product availability across boutiques, retail outlets, and online channels.
Inventory Management
- Monitor stock levels to minimize shortages, overstocks, and obsolete inventory.
- Optimize inventory turnover while maintaining luxury retail service levels.
- Lead stock allocation for new product launches, seasonal collections, and store openings.
Demand Forecasting & Replenishment
- Collaborate with merchandising and buying teams to forecast demand based on historical sales, market trends, and launch calendars.
- Implement replenishment models for core and seasonal product lines.
- Analyze sell-through performance and adjust supply plans accordingly.
Vendor & Supplier Coordination
- Liaise with international suppliers, manufacturers, and brand principals to ensure timely shipments.
- Monitor supplier performance on lead times, fill rates, and compliance standards.
- Negotiate logistics and supply terms where applicable.
Logistics & Distribution
- Oversee import/export documentation, customs clearance, and freight coordination for UAE and GCC distribution.
- Ensure efficient warehouse operations including receiving, storage, picking, packing, and dispatch.
- Optimize transportation costs and delivery timelines.
Systems & Process Improvement
- Utilize ERP/WMS systems for inventory visibility and supply chain tracking.
- Identify process inefficiencies and implement automation or continuous improvement initiatives.
- Develop KPIs for OTIF (On-Time In-Full), stock accuracy, and warehouse productivity.
Team Leadership
- Lead and mentor supply chain, warehouse, and logistics teams.
- Coordinate cross-functionally with retail operations, finance, merchandising, and e-commerce departments.
Required Qualifications:
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field.
- 7–10 years of supply chain experience in retail, fashion, footwear, apparel, or luxury sectors.
- Minimum 3 years in a managerial role.
- Strong knowledge of UAE/GCC import regulations and retail distribution models.
- Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or similar.
Preferred Skills:
- Strong analytical and forecasting capability.
- Advanced Excel and inventory planning tools proficiency.
- Experience managing omnichannel retail supply chains.
- Understanding of luxury retail service expectations and seasonal fashion cycles.
Key Competencies:
- Strategic planning
- Inventory optimization
- Vendor management
- Demand forecasting
- Leadership and people management
- Problem-solving under fast-paced retail conditions