Job purpose
A Systems Administrator is responsible for the smooth, timely configuration and maintenance of an organization's computer systems. The role usually sits within the IT department but works closely with a number of teams throughout the business to ensure unified performance and operation.
A Systems Administrator job description must highlight the need for thorough technical knowledge, as well as an ability to work independently, whilst manage multiple projects simultaneously.
Duties and responsibilities
- Plan, implement, oversee and maintain server and network infrastructures and projects.
- Design, install and configure internal and customer facing servers, network devices and firewalls.
- Proactively manage and maintain server, network and firewall systems
- Administer and support core Microsoft, Cisco, Citrix and VMware technologies
- Develop and implement project plans, risk assessments and contingency plans
- Design and implement monitoring, configuration management and reporting functions that will make a hands-off environment
- Define and document best practices and support procedures
- Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance
- Maintain inventory and asset configuration documentation
- Assist with hardware, firewall, telecom and software vendor evaluation, recommendation and negotiations
- Mentor / cross train team members on existing and new technologies
- To provide telephone, e-mail and remote support to all IT users, solving their problems and providing procedural documentation as required.
- Carry out special tasks at Management's direction
- System monitoring
- New accounts set-up and active directory administration
- Design new computer systems system and server performance
- Run reports on system performance for team and wider organization
- Optimize processes and lead process improvement
- Manage staff and user credentials and frameworks
- Troubleshoot technical issues
- Create and implement training for staff
- Coordinate and provide support for Firewall and network system
- Ensure systems are secure and protected from breach or viruses
- Risk mitigation planning
Qualifications
A Bachelor's degree in computer science, management information systems, or related field, or equivalent combination of education and work experience is required.
Qualifications include:
- Microsoft Certification (MCSE) or equivalent certification in relevant programs desired.
- Advanced knowledge of Windows Server (2008/2012) /desktop Operating Systems (8/10)
- Managing in excess of 50 Windows Server infrastructure
- Managing deployments/rollouts
- Managing large scale Citrix/2X/Terminal Server installations
- Managing server virtualization technologies like VMWare Server/ESX or Microsoft HyperV/Virtual Server
- A solid understanding of LAN/WAN networking
- Cisco Certified Network Associate or Professional -CCNA/ CCNP MCITP Server
- Group Policy design and configuration
- Microsoft IIS administration and configuration
- Migration of Exchange 2010 to Exchange 2016
- Firewall administrator
- Linux/Solaris administration
- Active Directory/LDAP user and group administration
- Ability to troubleshoot network issues including back bone infrastructure issues
- LAN Routing and Switching design, configuration and troubleshooting (VLANs, IP Subnetting, 802.1Qtrunks)
- Strong communication and documentation skills
- Flexible and able to adapt to a rapidly changing environment
- Must be organized and have the ability to manage projects of varying length
- Positive, self-motivated individual who can complete tasks independently
- Must be a team player.