Job Description
To support the day-to-day operations of the Digital Clinic by assisting in scheduling, doctors coordination, and post-service operational activities. The role aims to develop practical experience in healthcare operations while ensuring smooth service delivery under supervision.
Support Clinic Scheduling and Management Key Tasks
- Assist in updating doctors schedules on the system
- Support management of blockages and availability
- Track sick leave and annual leave records
- Assist in preparing basic scheduling reports
Support Digital Clinic post services
- Assist in monitoring consultation completion
- Support follow-up on post-service operational tasks
- Escalate issues to senior team members when needed
Doctors operation
- Support onboarding process for new doctors
- Assist in collecting and organizing credentialing documents
- Update doctors profiles on internal systems
Operational Reporting Support
- Assist in preparing operational reports
- Maintain basic tracking sheets and dashboards
- Support data accuracy and documentation
- Write minutes of meetings and support in meetings prepartions
Stakeholder Coordination Support
- Coordinate with internal teams under supervision
- Communicate operational updates as assigned
Compliance and Process Support
- Follow internal policies and procedures
- Support documentation and audit readiness
- Maintain confidentiality of medical and operational data
Skills
- Basic understanding of healthcare or operations
- Good communication skills
- Basic computer and MS Office skills
- Willingness to learn and take guidance
Attention to detail and organization
Education
Bachelor healthcare related background (e.g. nursing, microbiology, healthcare administration, etc)
