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noon

Team Lead, Training

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  • Posted a month ago

Job Description

About noon

noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we're six years in, but only 5% done.

noon's mission: Every door, every day.

NUB : Fugistics

What you'll do

To deliver basic operational and onboarding training to warehouse associates, ensuring they understand warehouse processes, follow SOPs, and perform their roles efficiently, safely, and accurately.

  • Conduct classroom and on-floor training sessions for new joiners and existing warehouse associates.
  • Deliver training on warehouse processes including inbound, outbound, picking, packing, sorting, and returns.
  • Explain SOPs, work instructions, and quality standards in a simple, practical, and easy-to-understand manner.
  • Conduct assessments to evaluate understanding and skill levels of associates.
  • Support cross-training initiatives across multiple warehouse functions based on operational requirements.
  • Coordinate with Operations leaders for training schedules, coverage, and training-related activities.
  • Provide real-time on-floor coaching and guidance during live warehouse operations.
  • Observe associate performance and correct process deviations immediately to ensure compliance.
  • Support supervisors in improving productivity, quality, accuracy, and operational compliance.
  • Reinforce 5S standards, housekeeping practices, and workplace discipline across the fulfillment center.
  • Maintain accurate training attendance records and basic training reports.
  • Track completion of induction, refresher, and mandatory training programs.
  • Support skill validation, certification, and assessment documentation.
  • Share structured feedback with the Training supervisor and Operations teams to improve performance.
  • Assist in updating training materials and content when warehouse processes or SOPs change.

What you'll need

  • Basic understanding of warehouse and logistics operations.
  • Practical knowledge of inbound, outbound, picking, packing, sorting, and returns processes.
  • Comfortable working on the warehouse floor during live operations.
  • Basic computer skills including Excel, attendance tracking, and reporting tools.
  • Language Skills: Basic English required; spoken Hindi is an added advantage.
  • Communication: Ability to clearly explain processes to frontline warehouse staff.
  • Patience & Positive Attitude: Comfortable working with large associate groups and new joiners.
  • Team Collaboration: Strong coordination skills with Operations and Training teams.
  • Adaptability: Willingness to learn and support dynamic warehouse environments.

Who will excel

  • Minimum education: Diploma or Graduation.
  • 23 years of experience in warehouse operations or related logistics/support functions.
  • Prior exposure to training, coaching, or knowledge-sharing roles within warehouse environments is preferred.
  • Candidates with hands-on operational knowledge and an interest in learning & development will perform well in this role.

More Info

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About Company

Job ID: 142728003