Team Members Housing Attendant at The Plaza Doha LXR hotels and resorts

A Team Members Housing Attendant is responsible for managing and maintaining team accommodations, ensuring a comfortable stay for Members by coordinating maintenance, pest control, and amenities while supporting HR onboarding processes. This role reports directly to the Accommodation Manager.

What will I be doing

As a Team Members Housing Attendant, you are responsible for overseeing the condition and readiness of team accommodations and ensuring that Members needs are addressed efficiently. Specifically, you will be responsible for performing the following tasks:

• Maintain cleanliness and hygiene standards in all accommodation units and common areas

• Conduct routine inspections of rooms, kitchens, corridors, and shared facilities

• Coordinate maintenance and pest control requests with the accommodation provider and follow up until resolved

• Keep track of accommodation amenities such as beddings, towels, and other supplies, ensuring they are clean and in good condition

• Prepare and arrange rooms for new joiners in coordination with HR

• Manage Member complaints or requests regarding accommodation in a timely and professional manner

• Report any missing, damaged, or malfunctioning items to the Accommodation Manager and ensure timely replacement or repair

• Maintain records of accommodations, maintenance requests, and amenities inventory

• Support onboarding processes by assisting HR with administrative tasks related to team housing

• Comply with hotel and HR security, fire, and health and safety regulations

• Respond to emergencies or urgent situations, including off shifts when required

• Assist other departments wherever necessary and maintain good working relationships

What are we looking for

A Team Members Housing Attendant serving Hilton brands is always working on behalf of our Members and collaborating with other Team Members. To successfully fill this role, you should demonstrate the attitude, behaviours, skills, and values that follow:

• Positive attitude

• Good communication skills

• Committed to delivering high levels of Member service and support

• Excellent grooming and professional appearance

• Ability to work independently or as part of a team

• Flexible and reliable

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in accommodation operations, HR support, or hospitality

• Experience coordinating maintenance, amenities, or onboarding processes