Java L3 Support - Lead
Location: Bangalore
Experience: 4+ Years - 13 Years
Must-Have Skills
- Java
- Coding/ Debugging
- SQL
- Linux/ Unix
- Devops (Good to have)
Key Responsibilities
- Provide L3 production support for critical banking applications, troubleshooting and resolving complex technical issues in production and non-production environments.
- Perform root cause analysis (RCA) for incidents and implement permanent fixes to prevent recurrence.
- Monitor application performance, stability, and availability, proactively identifying and addressing potential issues.
- Collaborate with development, infrastructure, and business teams to ensure timely resolution of incidents and service requests.
- Create and maintain operational runbooks, support documentation, and knowledge base articles.
- Design, Development & Engineering
- Design, develop, test, and deploy enhancements, bug fixes, and new features for Java-based applications.
- Analyse existing application code and implement improvements to enhance performance, scalability, reliability, and maintainability.
- Participate in code reviews and ensure adherence to coding standards and best practices.
- Develop automation solutions and utilities to improve operational efficiency and reduce manual intervention.
- Support application releases, deployments, and post-release validation activities.
- Coding & Debugging
- Perform hands-on development using Java, Spring Boot, Microservices, REST APIs, and related technologies.
- Analyse and debug complex production issues by reviewing application logs, database queries, and system behaviour.
- Troubleshoot issues across distributed systems, APIs, databases, messaging platforms, and microservices.
- Contribute code fixes and enhancements as part of production issue resolution and continuous improvement initiatives.
- Testing & Quality Assurance
- Develop and execute unit, integration, and system test cases for application changes.
- Ensure high-quality deliveries through thorough testing and validation.
- Utilize automated testing frameworks and CI/CD pipelines to maintain consistent quality across deployments.
Technical Leadership
- Provide technical guidance and mentorship to junior developers and support engineers.
- Lead technical investigations for complex issues and coordinate resolution efforts across teams.
- Promote best practices in coding, troubleshooting, system reliability, and operational excellence.
- Collaboration & Stakeholder Management
- Work closely with QA, DevOps, Infrastructure, and Business teams to deliver high-quality solutions.
- Engage with stakeholders to understand business requirements and provide effective technical solutions.
- Communicate incident status, risk assessments, and resolution plans to management and key stakeholders.
- Documentation
- Create and maintain detailed technical documentation covering system architecture, support procedures, incident resolutions, troubleshooting guides, and development activities.
- Document lessons learned and best practices to improve team knowledge and operational efficiency.
Required Skills
- 5+ years of experience in Java Development with L3 Production Support.
- Strong expertise in Java, Spring Boot, Microservices, REST APIs.
- Hands-on coding, debugging, and problem-solving experience.
- Unix/Linux and Shell Scripting knowledge.
- Strong SQL and database troubleshooting skills.
- Experience working with enterprise-scale banking or financial applications.
- Knowledge of CI/CD, Git, Maven, Jenkins, and DevOps practices.
- Excellent communication and stakeholder management skills.
Qualifications
- Bachelor's Degree in Computer Science, Engineering, or related field.
- Proven experience delivering enterprise-grade software solutions.
- Excellent communication and stakeholder management skills.
Interested candidates can share their updated resumes at: [Confidential Information]
