This role is responsible for designing end-to-end solutions for government and enterprise colocation opportunities, in close alignment with the Sales team and Head of Product. The primary focus is on data center infrastructure, with scope extending to broader ICT components such as cloud, security, and network services. The role involves developing technical design specifications, preparing bills of materials and labor estimates, and documenting detailed cost estimates in collaboration with design and pricing teams.
Key Accountabilities
- :Attend technical discussion meetings to gather required information for the Technical Design Specification and make sure client requirements are correctly addressed in the solutio
- nSupport the definition of which products consideration for the Approved Product List based on cost benefits analyses and researc
- hConduct formal presentation of technical solution to clients and other stakeholders of client organization
- sDevelop pre-sales high level design documents, presentation of Products and Services with stakeholder
- sDefines interdependencies and identifies dependencies at various phases of deign deploymen
- tGuides technical implementation team on the approach and technical functions during the project deploymen
- tWorks with Delivery Management, Transition & Transformation, Service Account Management and Center of Excellence team and Client stakeholders to create technical designs, build and operability validatio
- nWorks with Foundational Technologies, Advanced Technologies and Service Management & Delivery to ensure consistent quality approac
- hResponsible for ensuring compliance and update to the documentation frameworks to support Service Management & Delivery as well as the Foundational Technologies and Advanced Technologie
- sDefines and validates technical best practices for the technical engagement lifecycl
- eAttends vendor sessions and extracts relevant information for knowledge transfer, conducts knowledge transfer session for deployment projects, technologies and solution
- sLead customer presentation preparations and presentations, Sales, Marketing, Foundational and Advanced Technologies and Service Management & Deliver
- yResponds to RFI and RFP for individual products and end to end solution
- sWorks across Sales, Foundational and Advanced Technologies and Service Management & Delivery to maintain the knowledge of technology process enhancements
.
Qualifications, experience and skill
- s:Bachelor's degree in Computer Science or related IT fie
- ldITIL V3 Foundational Certification, preferably ITIL Service Design or Transition Certificati
- on5-7 years experience in DC infrastructure solutions, pre-sales, managed services, or product manageme
- ntDesign, documentation, writing, numeracy, CAD, presentation skil
- lsComfortable multi-tasking and handling alternating priorities as requir
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