Job Categories:
- IT/Software Development
- Engineering - Telecom/Technology
Job Description:
- Install and configure computer (hardware, Software).
- Daily monitor and maintain computer systems.
- Respond to all queries either in person or over the phone.
- Troubleshoot hardware or software faults.
- Replace hardware spare parts as required.
- Daily task reporting.
- Support and implement new GIU applications.
- Test and evaluate new technology.
- Provide training on the GIU systems.
Job Requirements:
Technical Skills:
- Strong knowledge of all Microsoft Products.
- Preferred good knowledge in Linux, macOS, iOS, and Android.
- Good Knowledge of computer hardware parts.
- Strong knowledge of the system cloning concept.
- Strong technical and analytical skills.
- Resolving software problems
Soft Skills:
- Problem analysis
- Hard worker, Self-motivated.
- Able to work under pressure.
- Good English language (written & spoken).
- Preferred Presentation skills.
Education and Experience:
- Bachelor's degree
- 3-5 years of experience in the IT Technical Support field
- Career Level: Experienced (Non-Managerial)
