Telephone Operator

Symphony Style Hotel Kuwait is a luxurious 5-star lifestyle hotel located in the lively neighborhood of Salmiya, Kuwait. Renowned for its captivating and sophisticated design, the hotel perfectly blends elegance with the authentic warmth of local culture and hospitality. Conveniently situated just 20 minutes from Kuwait International Airport, the hotel offers easy access to premium shopping malls and breathtaking views of the Arabian Gulf, ensuring an unforgettable guest experience.

This is a full-time, on-site Telephone Operator role based in Salmiya, Kuwait. The Telephone Operator will handle all incoming and outgoing calls via the switchboard, assist guests with inquiries, provide exceptional customer support, and ensure seamless communication within the hotel. Additional responsibilities include routing internal and external calls accurately and ensuring efficient telecommunication services for both guests and staff.

• Strong proficiency in Phone Etiquette and Switchboard Operator tasks
• Experience in handling incoming and outgoing calls and using switchboard systems
• Exceptional Customer Support and Communication skills
• Ability to multitask and remain calm under pressure
• Fluency in English; proficiency in Arabic or additional languages is a plus
• Previous relevant experience is preferred
• High school diploma or equivalent qualification
• Flexible and professional attitude with a focus on delivering outstanding hospitality