Telesales

Company Description AZAR is a design-driven company formed by creative, passionate innovators who are dedicated to crafting compelling visual stories. The team collaborates closely with strategy partners to ensure every project aligns with a clear, impactful end vision for clients. Known for a willingness to explore, experiment, and reconstruct ideas, AZAR continually pushes boundaries to define sharp, applicable creative directions. The company works across digital platforms and branded experiences, with a strong connection to pop culture and contemporary trends.
Role Description This Telesales Internship at AZAR is a hybrid role based in Cairo, Egypt, with some flexibility to work from home. Interns will engage with prospective and existing customers via phone and digital channels to introduce AZAR's services, understand client needs, and support the sales process. Day-to-day responsibilities include making outbound calls, responding to inbound inquiries, maintaining accurate records in sales systems, and following up on leads to support conversion and retention. Interns will collaborate with the sales and customer support teams, receive training on AZAR's offerings and communication standards, and contribute to improving customer engagement strategies. This internship is designed to build practical skills in telesales, customer communication, and service delivery within a creative, fast-paced environment.
Qualifications

• Strong Communication skills, including clear speaking, active listening, and professional phone etiquette.
• Customer Service and Customer Support skills, with an ability to handle inquiries, resolve basic issues, and maintain a positive client experience.
• Sales skills, including comfort with outbound calls, lead follow-up, and supporting conversion efforts.
• Interest in Training and continuous learning to improve telesales techniques, product knowledge, and customer interaction quality.
• Ability to work in a hybrid setting in Cairo, Egypt, managing both on-site and remote responsibilities effectively.
• Strong organizational skills and attention to detail for documenting calls, updating customer information, and tracking leads.
• Basic proficiency with office and communication tools (e.g., spreadsheets, CRM or contact databases, email, and messaging platforms).
• Enthusiasm for working in a creative, design-focused environment and willingness to collaborate with cross-functional teams.
• Fluency in spoken and written English and Arabic is preferred; additional languages are a plus.
• Currently enrolled in or recently graduated from a relevant program (e.g., Business, Marketing, Communications) is beneficial but not required.