Telesales

Company Description AZAR is a design-focused company driven by creative and passionate innovators who are dedicated to the art of visual storytelling. The team collaborates closely with strategy professionals to ensure each project's tone, visual flow, and messaging align with clients goals and end vision. Known for its willingness to explore, experiment, and reconstruct ideas, AZAR sets clear, applicable creative directions for diverse brands. With expertise spanning digital platforms and branded experiences, the company brings a strong sense of contemporary style and a deep interest in pop culture to its work.
Role Description The Telesales Internship at AZAR is a hybrid role based in Cairo, Egypt, with some flexibility for work from home. Interns will engage with potential and existing customers over the phone to introduce services, understand needs, and support sales objectives. Daily tasks include making outbound and receiving inbound calls, presenting offerings clearly, answering questions, and documenting interactions in line with internal processes. Interns will collaborate with the team to follow up on leads, provide basic customer support, and share feedback from customers to help improve service quality. The role also involves learning sales techniques and customer engagement practices under the guidance of experienced team members.
Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage professionally and build rapport with customers.
• Candidates should possess Sales capabilities, including basic understanding of telesales techniques and confidence in promoting services.
• Candidates should possess Customer Support skills to handle inquiries, address concerns, and ensure a positive customer experience.
• Candidates should possess Training readiness, including willingness to learn, accept feedback, and apply new skills in a fast-paced environment.
• Additional beneficial qualifications include fluency in spoken and written English and Arabic, basic computer and CRM skills, attention to detail, and the ability to work effectively in a hybrid setting.
• Current enrollment in or recent completion of a relevant field of study (e.g., Business, Marketing, Communications) is an advantage but not mandatory.