Telesales Representative

3-5 Years

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Early Applicant

Job Description

Engage with potential and existing customers over the phone to introduce our products and services
Acquire in-depth knowledge of product details and service offerings
Address customer inquiries and resolve any issues effectively
Gather customer feedback to improve services and offerings
Identify customer needs and present appropriate solutions
Generate leads and schedule appointments for the sales team
Maintain and update the customer database efficiently
Monitor and report on sales performance metrics
Aim to meet and exceed individual and team sales targets
Document all interactions with customers and track sales progress
Prepare monthly reports on KPIs and sales achievements

Requirements

Min 3 years of experience in telesales, customer service,
Selling via cold calling in outsourcing, recruitment, software, or services. (Preferably one of the first two)
Demonstrated ability to meet or exceed sales targets
Must be willing to make a minimum of 60 answered calls per day
Will have target for achieving qualified meetings
Experience with CRM software and sales tools
Strong willingness to learn about product specifications and benefits
Friendly and patient demeanor with customers
Able to work collaboratively in a team environment
Excellent time management skills
Exceptional communication, presentation, and negotiation abilities
Fluent in English.