Telesales Representative

Company Description

TyrePro Egypt.Co, established in 2010, is the sole distributor of Continental Tires in Egypt, catering to passenger cars, light trucks, 4X4, and heavy-duty truck tires. As a company dedicated to excellence, TyrePro Egypt.Co delivers premier sales and after-sales services for customers seeking high-quality, internationally respected tires. With a robust network of highly trained professionals and authorized dealers, the company ensures comprehensive coverage across Egypt. This enables TyrePro Egypt.Co to be a trusted leader in the tyre market, aligning with Continental Tires global reputation for excellence.

Role Description

• Contact potential or existing customers to inform them about products or services.
• Answer questions about products, pricing, and company policies.
• Understand customer needs and offer suitable solutions.
• Close sales and achieve monthly targets.
• Handle customer complaints, pain points, and objections professionally.
• Maintain accurate records of calls, sales, and customer information.
• Follow up on leads and maintain strong customer relationships.
• Coordinate with internal teams (sales, operations, retail etc.) when needed.
• Maintain a full report of lost opportunities and lead generation (CRM).

Planning and scheduling for mobile services vans.

Qualifications

• (1-3) years of experience in tele-sales, call center, or a similar sales/customer service role.
• Excellent communication and negotiation skills.
• Ability to work under pressure and meet targets.
• Basic computer skills (CRM systems, Microsoft Office).
• Strong listening skills and patience.