Company Overview
U3 Infotech Pte. Ltd. delivers software services, business solutions, and project management outsourcing across industries including banking, insurance, healthcare, and supply chain, backed by strong domain expertise and a commitment to client success.
Job Summary
Join U3 Infotech as a Terminal Operator Specialist to lead daily terminal operations and a team, driving operational excellence and ensuring compliance with standards and customer requirements.
Responsibilities
- Plan and supervise daily inbound and outbound administrative and operational activities to meet performance targets.
- Allocate and manage daily resources to maintain key performance indicators (KPIs) without compromise.
- Resolve booking and operational challenges by supporting staff with effective problem-solving.
- Train administrative and operations staff thoroughly and maintain accurate training records.
- Monitor team adherence to Health, Safety, and Environment (HSE), Security, 5S, and quality standards.
- Ensure team compliance with system processes and customer-specific requirements.
- Escalate non-conformance issues to management and implement corrective actions promptly.
- Complete all assigned tasks accurately and within designated timeframes.
- Collaborate with internal and external stakeholders to support and execute system testing and upgrade activities.
Preferred competencies and qualifications
- Minimum of 3 years experience in related operational roles.
- Proficiency in Microsoft Office Suite, including Excel, PowerPoint, Outlook, and VBA.
- Experience creating and using operations dashboards such as PowerBI or Tableau.
- Effective communication skills with internal and external customers.
- Proven experience in leading and managing a team.
Other Information
- U3 Privacy Notice: Please refer to U3's Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use, and disclosure of your personal data for recruitment/employment and related purposes.
