Test Manager

Role : Digital Test Manager

Job Summary:

We are seeking an experienced Digital Test Manager with over 15 years of experience to lead and manage a large QA/testing team. The ideal candidate will be responsible for driving digital testing strategies, ensuring high-quality deliverables, and managing a team of 3035 members. Prior experience with the AccelQ test automation platform is highly preferred.

Key Responsibilities:

• Lead, mentor, and manage a team of 1530 QA/test engineers.
• Define and implement end-to-end digital testing strategies across applications.
• Oversee test planning, execution, defect management, and reporting.
• Ensure quality assurance standards, processes, and best practices are followed.
• Drive test automation initiatives, with a strong focus on AccelQ platform.
• Collaborate with cross-functional teams including development, product, and business stakeholders.
• Manage testing timelines, resource allocation, and delivery commitments.
• Identify risks, issues, and mitigation plans to ensure successful project delivery.
• Continuously improve testing processes and optimize efficiency.

Required Skills & Qualifications:

• 15+ years of experience in software testing and QA, with strong leadership experience.
• Proven experience in managing large QA teams (30+ members).
• Hands-on or working knowledge of AccelQ platform (preferred).
• Strong understanding of test automation frameworks and tools.
• Experience in digital/web/mobile application testing.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.

Preferred Qualifications:

• Experience in airline or travel domain (preferred).
• Familiarity with Agile/DevOps methodologies.
• Certifications in QA/Testing (ISTQB or equivalent) are a plus.

About IGT Solutions

IGT Solutions is a next-gen Tech Services and Customer Experience (CX) company. It enables personalized, meaningful, and effective interactions by combining cutting-edge technology and innovative solutions with the power of Gen AI to deliver exceptional end-user experiences. With the ability to integrate human and digital intelligence seamlessly, it is a trusted partner for managing end-to-end transformation journeys for global majors across industries. Established in 1998, IGT Solutions has more than 90 global marquee customers and 25,000+ experts servicing client processes from 31 global delivery centers across 13 countries. IGT Solutions service offerings include data & analytics, digital transformation, systems integration, platform solutions, AI/ML, and Gen AI-led industry and enterprise solutions, intelligent automation and analytics, and a full spectrum of BPM services and solutions.