The Health Club Animator is responsible for delivering engaging, safe, and family-friendly sports and recreational activities that enhance the overall guest experience. The role focuses on creating an energetic yet professional atmosphere suitable for a city hotel environment, encouraging participation from families, children, and individual guests while maintaining the hotel's friendly brand standards.
The Health Club Animator represents the hotel at all times and plays a key role in guest satisfaction, retention, and positive guest feedback.
Key Duties and Responsibilities
Guest Experience and Engagement
- Conduct daily sports and recreational activities for adults, children, and families.
- Encourage guest participation through friendly interaction and clear communication.
- Create a welcoming, inclusive, and enjoyable environment for all guests.
- Promote scheduled activities professionally and enthusiastically.
- Handle guest inquiries and feedback related to activities in a courteous manner.
Sports and Activities Delivery
- Organize and lead sports activities such as:
- Pool games
- Stretching and light fitness sessions
- Family-friendly group games
- Indoor or outdoor recreational activities suitable for a city hotel
- Adapt activities based on guest demographics, occupancy levels, and weather conditions.
- Assist with special events, holiday programs, and family-focused initiatives.
Safety and Compliance
- Ensure all activities are conducted in accordance with hotel safety policies.
- Monitor guest participation to prevent injuries or unsafe behavior.
- Report any incidents, accidents, or equipment issues immediately.
- Follow UAE health, safety, and municipality regulations at all times.
Teamwork and Operations
- Coordinate daily schedules with the Recreation Manager.
- Work closely with Lifeguards, Spa and Food & Drinks teams.
- Assist with setting up and dismantling activity equipment.
- Maintain cleanliness and proper storage of sports equipment.
Brand and Professional Standards
- Uphold the hotel's friendly, family-oriented brand tone.
- Maintain a professional appearance in line with grooming standards.
- Demonstrate positive body language and approachable behavior.
- Act as a brand ambassador, reflecting hospitality, warmth, and professionalism.
Qualifications and Experience
- Previous experience as a Sports Animator, or similar role preferred.
- Experience working with families and children is an advantage.
- Good communication skills in English (additional languages are a plus).
- Basic knowledge of sports, fitness, or recreational activities.
- Confident, energetic, and guest-oriented personality.
- Having Lifeguard license or Fitness Instructor license is an advantage.
Physical and Work Conditions
- Ability to stand for extended periods
- Ability to perform light physical activities
- Comfortable working in indoor and outdoor environments
- Exposure to poolside and recreational areas
Code of Conduct
The Health Club Animator is expected to:
- Respect guest privacy and cultural sensitivities
- Maintain confidentiality of guest and hotel information
- Follow hotel policies, procedures, and ethical standards
Acknowledgment
This job description may be reviewed and updated in line with operational needs. The employee is expected to perform additional duties as reasonably requested by management.
What are we looking for
The Health Club Animator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
- High level of personal hygiene and grooming standards
- Positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Passion for health and fitness
- Relevant qualification for the class
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Previous experience in fitness industry
- Experience in personal training
- Knowledge of diet and nutrition
