Tour Operator

Company Description

Option Travel is a leading provider of travel services in Egypt, offering expertise as a travel agent, tour operator, transportation company, and car rental service. Known for setting high standards in corporate and leisure transportation solutions, Option Travel has built a reputation for excellence. With years of experience, the company has consistently delivered professional and reliable travel services to its clients. Headquartered in Cairo, Egypt, Option Travel ensures seamless travel experiences for both individuals and businesses.

Role Description

This is a full-time, on-site role for a Tour Operator based in Cairo, Egypt. The Tour Operator will be responsible for organizing and coordinating guided tours, managing reservations, assisting clients with travel and tourism needs, and providing exceptional customer service. Additional tasks may include managing sales activities and ensuring the satisfaction of clients throughout their travel experiences.

Qualifications

• Minimum 2 years of experience in the tourism or travel industry
• Strong communication and customer-service skills
• Ability to prepare itineraries, quotations, and travel packages
• Good command of English (spoken and written)
• Proficiency in MS Office and reservation systems is a plus
• Ability to work under pressure and handle client inquiries efficiently
• Strong Customer Service skills to manage client inquiries and ensure satisfaction
• Ability to manage Sales activities related to travel packages and services
• Excellent organizational and time management skills
• Effective communication and interpersonal skills
• Knowledge of Egyptian travel destinations and attractions is beneficial