REMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS
Qualifications:- High school diploma or equivalent required
- Minimum 1-2 years of experience in guest services, transportation, or hospitality preferred
- Strong interpersonal and communication skills with a guest-first mindset
- Ability to lift and transport luggage and stand for extended periods
- Knowledge of resort layout, local area, and transportation logistics
- High level of integrity, reliability, and attention to detail
- Ability to work flexible hours, including weekends, holidays, and shifts based on business demand
Task Description:- The Transportation Attendant is responsible for coordinating and assisting with the safe, timely, and efficient movement of guests, team members, and luggage throughout the resort.
- This role supports shuttle operations, valet services, and guest arrivals and departures, ensuring a seamless and luxurious transportation experience. The Transportation Attendant plays a key role in upholding Wynn's service standards, safety protocols, and operational excellence.
- Greet guests with professionalism and warmth upon arrival and departure
- Assist with luggage handling, loading/unloading vehicles, and escorting guests to designated areas
- Provide accurate information about resort amenities, transportation schedules, and local attractions
- Coordinate with shuttle drivers, valet, and bell services to ensure timely guest movement
- Respond promptly to guest requests and resolve minor concerns with courtesy and discretion
- Monitor shuttle schedules and communicate with drivers to ensure efficient routing
- Assist with managing guest queues and boarding processes during peak periods
- Support special transportation needs, including VIP arrivals, group transfers, and accessibility accommodations
- Maintain a clean, organized, and safe loading zone and guest waiting areas
- Safety and Compliance
- Follow all safety protocols and resort transportation procedures
- Report any incidents, delays, or guest concerns to the Transportation Supervisor
- Ensure proper handling of guest belongings and always maintain confidentiality
- Assist in emergency response procedures as trained
- Team Communication and Conduct
- Participate in departmental briefings and training sessions
- Maintain professional appearance and behavior in accordance with Wynn's grooming and conduct standards
- Foster a positive and respectful work environment, supporting teamwork and service excellence work environment, supporting teamwork and service excellence
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