Overview
We are seeking a professional and well-organized Front Desk Receptionist to be the first point of contact for our organization. This role will combine front desk management with administrative and office coordination duties, ensuring smooth day-to-day operations while maintaining a welcoming and professional environment for visitors and staff. The position also involves supporting internal communications and assisting with HR-related projects.
Key Responsibilities
Reception Management
- Maintain the reception area to a high professional standard, ensuring it is clean, organized, and welcoming.
- Answer, screen, and forward calls/messages promptly and professionally.
- Greet and assist visitors in a courteous and polite manner.
- Manage incoming and outgoing post, courier deliveries, and collections.
- Report any maintenance issues to the appropriate department.
- Coordinate coverage for reception when needed.
Administrative Support
- Monitor and replenish office supplies, including stationery, refreshments, and other essentials.
- Manage and implement the internal event calendar, from small initiatives to larger engagement activities.
- Update office communication boards or digital displays with relevant information.
- Oversee meeting room booking systems and ensure rooms are well-maintained.
- Provide general administrative assistance to various departments as required.
Internal Communications & HR Support
- Manage internal HR communications via company channels such as internal messaging platforms or notice boards.
- Assist with HR projects and ad-hoc administrative tasks.
- Support engagement initiatives and internal campaigns.
Requirements
Qualifications
- Minimum of secondary education.
Experience
- At least 1 year of experience in a similar front-desk, administrative, or office coordination role.
Knowledge
- Proficiency in MS Office applications.
Skills
- Strong verbal and written communication skills.
- Excellent interpersonal skills with the ability to interact at all organizational levels.
- Highly organized with strong coordination abilities.
- Ability to prioritize tasks and manage time effectively.
- Basic social media and internal communication platform skills.
Personal Attributes
- Professional appearance and demeanor.
- Friendly, approachable, and customer-service-oriented.
- Flexible, proactive, and adaptable in a fast-paced environment.
- Collaborative team player with a can-do attitude.
- Ability to remain calm and efficient under pressure.
