Job Description
Summary-
The Waiter/Waitress will be responsible for taking orders and serving food and beverages to guests in a timely manner while providing excellent customer service.
Job Responsibility-
- Greet and seat guests in a friendly and professional manner
- Present menus to customers and answer any questions
- Take food and beverage orders accurately
- Relay orders to the kitchen and ensure all items are delivered to the table promptly
- Serve food and beverages to guests
- Check back with guests to ensure satisfaction
- Handle any customer inquiries or complaints
- Prepare the bill and process payment
Candidate Requirements-
- Proven work experience as a Waiter or Waitress
- Excellent customer service skills
- Ability to work in a fast-paced environment
- Good communication skills
- Attention to detail
- Physical stamina to stand and walk for long periods
- Flexibility to work on weekends and holidays
Skills
Strong communication skills
- Excellent customer service
- Ability to work well under pressure
- Attention to detail
- Knowledge of menu items and specials
- Ability to work as part of a team
- Physical stamina
- Multitasking
- Problem-solving skills
- Ability to handle difficult customers