Greet and seat guests warmly and professionally, ensuring a positive first impression.
Take food and beverage orders accurately and efficiently, offering menu recommendations and answering guest questions with a positive and knowledgeable approach.
Ensure timely and attentive service throughout the dining experience, anticipating guest needs and refilling drinks as needed.
Present food and beverages with care and attention to detail, adhering to proper service standards.
Process payments accurately and efficiently, ensuring a smooth checkout experience.
Address guest inquiries and concerns promptly and courteously, striving to resolve any issues to their satisfaction.
Maintain a clean and organized dining area, setting tables according to established standards and ensuring proper presentation throughout service.
Assist with bussing tables and resetting them for new guests in a timely manner.
Collaborate with colleagues to ensure smooth service flow and a positive dining experience for all guests.
Work effectively as part of a team to achieve daily operational goals.
Follow all company policies and procedures regarding food safety, sanitation, and guest service.
Requirements:
Minimum 1 year of experience as a waiter in a fast-paced restaurant environment.
Excellent interpersonal and communication skills with the ability to connect with guests and build rapport.
Strong customer service orientation and a genuine passion for exceeding guest expectations.
A positive attitude, a team player mentality, and the ability to work effectively under pressure.
Ability to learn quickly, follow instructions, and prioritize tasks in a fast-paced environment.
Basic knowledge of food and beverage service procedures (a plus).
