Roles & Responsibilities:
- Inspect and verify mechanical failures or warranty claims.
- Ensure claims comply with warranty policies and procedures.
- Document inspection results accurately and timely.
- Supervise storage and proper disposal of failed parts.
- Coordinate with technicians, service advisors, and warranty teams.
- Support warranty claim processing by providing inspection data.
- Identify potential fraud or non-compliance in warranty claims.
- Maintain records of inspected items and reports.
- Follow up on warranty-related issues and discrepancies.
- Assist in training staff on warranty inspection standards.
- Ensure adherence to UAE automotive regulations.
- Participate in audits and compliance reviews.
- Suggest improvements to warranty inspection processes.
- Maintain professionalism, integrity, and confidentiality.
- High schooldiploma or IndustrialTraining Diplomais generallyrequired.
Qualification
- 2-5 years of relevant experience in automotive service, inspection, or warranty-related roles.
- Strong knowledge of automotive systems and mechanical diagnostics.
- Ability to inspect and verify mechanical failures accurately.
- Familiarity with warranty policies, procedures, and documentation.
- Experience in handling, storage, and disposal of failed parts.
- Proficiency in basic computer skills for record-keeping.
- Attention to detail and strong observational skills.
- Good communication and coordination abilities.
- Ability to identify potential fraud or non-compliance.
- Knowledge of UAE automotive regulations and workplace safety.
- Training or certification in automotive inspection, quality control, or related fields.
- Practical problem-solving and decision-making skills.
- Ability to interpret vehicle service history and fault reports.
- Commitment to confidentiality, professionalism, and integrity.
- On-the-job training commonly provided and valued.
