Workshop Manager - JIS128164

Job Title: Workshop Manager

Role Summary:

As a Workshop Manager, you will oversee the complete operations of the workshop,

ensuring performance, efficiency, and profitability. You will lead the technical team,

manage daily workflows, drive business growth, maintain exceptional customer

satisfaction, and enforce safety and quality standards. Experience in vehicle

detailing workshop operations is mandatory.

Key Responsibilities:

Lead and supervise a team of technicians, ensuring smooth daily operations.

Plan and assign jobs according to workload, urgency, and skill levels of

technicians.

Drive business growth by attracting new customers and increasing workshop

revenue.

Prepare accurate and competitive quotations, ensuring proper job costing and

margins.

Monitor job progress to ensure timely completion and adherence to quality

standards.

Maintain high standards of safety, cleanliness, and workshop organization.

Implement and enforce safety procedures and ensure compliance with

regulations.

Conduct regular safety briefings and toolbox talks.

Coordinate with procurement to ensure timely availability of spare parts and

consumables.

Monitor and control inventory, maintaining optimal stock levels while

minimizing waste and loss.

Ensure all required tools, equipment, and operational resources are available

and maintained.

Conduct performance reviews for technicians and provide structured

feedback and development support.

Handle customer concerns professionally, ensuring high levels of satisfaction.

Take ownership of operational challenges and work effectively under

pressure.

Perform additional responsibilities as required to support business objectives.

Qualifications & Experience:

Minimum 4-5 years of experience in workshop operations or automotive

service management.

Experience in vehicle detailing workshop operations is mandatory. Strong leadership and team management skills.

Knowledge of inventory control, procurement, and workshop safety

standards.

Excellent customer service, communication, and problem-solving skills.

Ability to work under pressure and manage multiple priorities efficiently.

Preferrable non-Asian nationality candidates

Skills & Competencies:

Leadership and team management

Operational planning and execution

Business development and revenue growth

Costing and quotation management

Safety and compliance awareness

Customer service excellence

Inventory and resource management

Compensation & Benefits:

Salary: AED 8,000 plus commission

Benefits: As per UAE Labour Law and company policy