Zoho Project Team Leader

Pinerium is seeking an experienced and motivated Zoho Project Team Leader to lead the delivery and execution of Zoho implementation projects. This role is responsible for managing Zoho project teams, ensuring high-quality delivery, maintaining client satisfaction, and aligning project outcomes with business objectives.

The Zoho Project Team Leader will act as a bridge between clients, consultants, developers, and internal stakeholders, ensuring projects are delivered on time, within scope, and according to Zoho best practices.

• Lead and manage multiple Zoho implementation projects simultaneously.

• Oversee project planning, scope definition, timelines, and resource allocation.

• Ensure adherence to project schedules, budgets, and quality standards.

• Monitor project progress and proactively address risks, issues, and dependencies.

• Lead Zoho consultants, developers, and support engineers.

• Assign tasks, track performance, and ensure accountability across the team.

• Provide technical guidance, mentorship, and performance feedback to team members.

• Conduct regular internal project review meetings and stand-ups.

• Act as the primary escalation point for project-related client issues.

• Manage client expectations, scope changes, and delivery milestones.

• Conduct project kickoff, progress reviews, and final handover sessions.

• Ensure clear and professional communication with all stakeholders.

• Oversee implementations of Zoho applications such as Zoho CRM, Zoho Projects, Zoho Books, Zoho Desk, Zoho People, and Zoho One.

• Ensure solutions are configured according to client requirements and Zoho best practices.

• Coordinate integrations, automations, workflows, and customizations with technical teams.

• Ensure proper project documentation, including requirements, configurations, user guides, and handover documents.

• Review deliverables to ensure accuracy, usability, and compliance with standards.

• Support post-implementation stabilization and transition to support teams.

  
  
  

• Education:

  • Bachelor's degree in Project Management, Business Administration, Information Technology, or a related field.
    
    

• Experience:

  • Minimum of 1-3 years of experience in project management, ideally with Zoho applications.
    
  • Proven track record of successfully managing projects involving Zoho CRM, Zoho Books, Zoho Projects, or similar Zoho solutions.
    
  • Familiarity with agile and waterfall projects management methodologies.
    
    

• Technical Skills:

  • Strong knowledge of Zoho products and their business applications.
    
  • Experience using project management tools like Zoho Projects or other project tracking software.
    
  • Ability to oversee Zoho solution customizations and integrations.
    
    

• Communication and Leadership Skills:

  • Excellent verbal and written communication skills in both English and Arabic.
    
  • Strong leadership abilities with experience managing cross-functional teams.
    
  • Exceptional client management skills with the ability to build and maintain positive relationships.
    
    

• Problem-Solving Skills:

  • Strong analytical and problem-solving abilities, with a focus on identifying and resolving project-related challenges efficiently.
    
    

• Certifications:

  • Zoho certification (Zoho CRM Certified Consultant, Zoho Creator Developer) is a plus.
    
  • PMP or Agile certifications are desirable.
    
    
• Additional Requirement: Candidate must have their own laptop.
  
• Must be a non-smoker (All types)
  
  

• Competitive salary and performance-based incentives.
  
• Opportunities for professional growth and development within a dynamic and supportive team.
  
• Access to cutting-edge Zoho technologies and training.
  
• Flexible working hours and a positive, innovative work environment.
  
• Professional development opportunities through Zoho certifications.