Job Description
We are looking to hire a Senior Zoho Developer who has at least 5 years of experience implementing Zoho products and should have hands-on experience working on Zoho CRM, Books, and Creator.
Key Responsibilities
- Implementation, customization, and administration of the suite of Zoho One applications including Zoho CRM, Books, Analytics, Creator, Projects, Desk, and more.
- Develop and maintain custom features, widgets, and functionalities to support business requirements.
- Integrate Zoho applications with third-party systems using APIs.
- Troubleshoot and resolve issues related to Zoho applications.
- Work with the support team to resolve any reported issues, track issues, and provide periodic updates.
- Support to complete projects independently and successfully.
- Use various strategies and tools to provide effective solutions to end user concerns.
- Promptly following up on support requests and end user feedback.
- Create and maintain documentation for processes, configurations, and customizations.
- Provide training and support to end-users.
- Creating reports and dashboards in Zoho Analytics
Requirements
- Minimum 5 years of experience in implementing Zoho products.
- Good communication and interpersonal skills are required.
- Should have experience in Deluge Scripting, API Integration with Zoho apps, JavaScript, HTML, CSS, ReactJS, PHP, SQL and Zoho Widget programming.
- Should have experience in Zoho CRM, Zoho Books, Zoho Creator, Zoho Flow, Zoho Analytics, Zoho Desk, and Zoho Marketing apps.
- Should have Certifications: Zoho CRM and/or Creator (Highly Preferable).
- Strong problem solving skills and attention to detail.
- Master of Computer Applications or BS degree in Information Technology or Computer Science or relevant field.
- Familiar with remote desktop applications and help desk software.
- The ability to deal with multiple requests without being overwhelmed.
- The ability to remain professional under pressure.
- Superb work ethic and a growth mindset.
