Nasoft is currently seeking a Telesales Representative with strong English language skills (B2 level) to join our client's team. This role is vital in driving sales and fostering relationships with our customers through effective communication and persuasive techniques.

Key Responsibilities:

Make outbound calls to potential customers to generate interest and drive sales
Conduct follow-up calls to existing customers to promote new products and services
Understand customer needs and provide appropriate solutions to meet those needs
Maintain accurate records of all calls and customer interactions within the CRM
Collaborate with the sales team to develop strategies to increase sales effectiveness
Achieve or exceed monthly sales targets and KPIs
Handle customer inquiries and complaints in a professional manner
Provide feedback to management regarding potential improvements to sales processes

Requirements

Proven experience as a Telesales Representative or similar sales/customer service role
Proficiency in English, with a minimum B2 level of fluency
Strong communication and convincing skills
Goal-oriented with a track record of meeting or exceeding sales targets
Ability to handle objections and work well under pressure
Proficient in using CRM software and basic MS Office applications
Excellent problem-solving skills and attention to detail
Ability to work independently and as part of a team

Working Conditions

Total working hours: 9 hours per day 8 working hours + 1-hour break.
Shift times may vary based on business needs (rotational shifts).
Two days off per week (rotational schedule).
Work mode: Office-based
Location: Sheikh Zayed
Performance evaluation: based on sales targets, call quality, and attendance

Benefits

Competitive base salary + attractive commission structure.
Professional development and career advancement opportunities.
Supportive, energetic, and multicultural team environment.
Social and medical insurance coverage
Learning & Development programs (L&D)

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