Purpose:

As a Senior People Operations Specialist, you'll ensure smooth HR operations across payroll, employee lifecycle management, office administration, and employee engagement. You'll play a key role in maintaining a great employee experience while keeping our HR processes efficient and compliant

Job Responsibilities:2. HR Operations 3. HR Systems4. Employee Experience5. IT & Assets6. Vendor Management7. Compliance & Documentation8. Reporting

Payroll & HR Administration
Prepare monthly payroll, ensuring accuracy in salaries, deductions, overtime, and benefits
Coordinate with Finance to ensure timely and accurate payroll processing
Validate payroll changes including promotions, salary adjustments, bonuses, deductions, and final settlements
Own and continuously improve People Operations processes
Monitor HR operational KPIs (onboarding completion, payroll accuracy, HR ticket SLA, etc.) and identify improvement opportunities
Support the development and implementation of People & Culture policies and procedures
Ensure compliance with internal policies and local labor regulations across all operating countries
Serve as the owner of the HRIS, ensuring data accuracy and system integrity
Coordinate HRIS enhancements, testing, and implementation of new features
Act as the first point of contact for employees HR-related inquiries
Drive initiatives to improve employee experience throughout the employee lifecycle
Conduct onboarding check-ins and exit interviews and provide insights to management
Manage the company's IT assets inventory
Coordinate with the external IT consultant on employee IT requests
Ensure devices, accounts, and system access are provisioned and revoked on time
Track repairs, replacements, and asset lifecycle
Manage relationships with HR and office vendors, ensuring service quality and cost efficiency
Support procurement and renewal of office and HR-related services
Maintain employee files and documentation in compliance with legal requirements
Support internal and external audits by preparing HR documentation
Prepare monthly HR reports covering headcount, turnover, onboarding, leave utilization, and other operational metrics
Provide insights and recommendations based on HR data

Requirements

Bachelor's degree in Human Resources, Business Administration, or a related field
5+ years of experience in HR operations, payroll, or people administration
Hands-on experience with HRIS and payroll systems
Strong attention to detail and organizational skills
Excellent communication and interpersonal abilities