Account Manager

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

About the role:

Are you passionate about enterprise sales, business development, and building long-term client relationships Join JD Logistics, one of the world's leading logistics and supply chain providers, and play a key role in expanding our business across the UAE.

As an Account Manager, you will be responsible for acquiring and managing strategic enterprise customers, delivering customized logistics and supply chain solutions, and driving sustainable business growth.

Key Responsibilities

• Develop and acquire new enterprise customers, including large corporates, multinational companies, and key strategic accounts.
• Identify customer requirements and provide end-to-end logistics and supply chain solutions tailored to their business needs.
• Lead commercial negotiations, prepare proposals, manage contract discussions, and drive successful project implementation.
• Build and maintain strong relationships with key stakeholders while expanding business opportunities within existing accounts.
• Collaborate closely with Operations, Product, Customer Service, and other internal teams to ensure seamless service delivery and customer satisfaction.
• Monitor market trends, competitor activities, and customer requirements to identify new business opportunities.
• Manage customer receivables and ensure timely collection while maintaining excellent customer relationships.

What We're Looking For

• Bachelor's degree in Business, Logistics, Supply Chain, Marketing, or a related field.
• Minimum 3 years of experience in B2B Sales, Enterprise Sales, Business Development, or Key Account Management.
• Experience within Logistics, Supply Chain, Freight Forwarding, Contract Logistics, E-commerce, or 3PL industries is highly preferred.
• Proven success in developing enterprise clients, closing commercial deals, and managing strategic customer relationships.
• Strong consultative selling, negotiation, and solution-selling capabilities.
• Excellent communication, stakeholder management, and relationship-building skills.
• Self-driven, target-oriented, and comfortable working in a fast-paced environment.

Ready to apply

Take the next step in your career, apply now and explore the opportunities we have to offer.