Job Purpose
Support the VP – Property Management, I&L and the Head of I&L in driving the operational, financial, and tenant performance of Aldar's I&L portfolio.
Lead the execution of property management activities across assigned assets, ensuring efficient day-to-day operations, high service delivery standards, and alignment with asset management objectives across logistics parks, BTS assets, and multi-tenant developments.
Roles And Responsibilities
Property Operations Management
- Support the VP – Property Management, I&L and Head of I&L in implementing Aldar's I&L property management framework
- Oversee day-to-day operations of assigned assets, ensuring alignment with asset management strategies and KPIs
- Manage FM contractors, vendors, and AMC service providers, ensuring delivery against SLAs, contractual obligations, safety standards, and compliance requirements
- Oversee vendor performance, contract compliance, and service quality, driving accountability and continuous improvement
- Ensure compliance with health, safety, environmental, and regulatory standards
- Drive continuous operational improvements across assets
Tenant Relations & Lease Administration
- Manage tenant relationships to support satisfaction, retention, and lease renewals
- Oversee lease administration processes including billing, collections, renewals, and documentation
- Ensure timely resolution of tenant issues, coordinating with vendors and service providers where required
- Coordinate with Asset Management, Leasing, and Finance teams on tenant performance and occupancy strategies
Financial Performance & Budgeting
- Support OPEX and CAPEX budgeting in coordination with I&L leadership
- Monitor vendor and AMC-related costs, identifying efficiency and cost optimization opportunities
- Track key metrics including arrears, service charge recovery, and operational performance indicators
- Support financial reporting and forecasting
Policies, Systems & Digitalization
- Implement standardized policies and procedures aligned with I&L leadership direction
- Support rollout and adoption of CAFM and digital systems
- Monitor KPIs, SLAs, vendor performance metrics, and reporting dashboards
- Ensure accuracy and integrity of operational data
Team Leadership & Stakeholder Management
- Provide day-to-day directions, performance management, and support to the property management team
- Collaborating with Asset Management, Development, Finance, and Legal teams
- Act as a key interface for vendors, AMC providers, tenants, and service partners
- Support alignment between internal teams and external service providers
Authority Liaison & Regulatory Approvals
- Liaise with relevant government authorities and master developers across the Emirates to obtain required approvals and NOCs for property operations and projects
- Coordinate submissions, documentation, and follow-ups related to permits, inspections, and regulatory compliance
- Ensure all assets and operational activities remain compliant with local authority regulations and approval requirements
- Support project teams in securing authority approvals during asset upgrades, fit-outs, and operational changes
Related Years Of Experience
1-3 years of property / facilities management experience
Field Of Experience
- Property & Facilities Management
- Vendor & Contract Management
- Tenant Relations
- Authority Liaison & Regulatory Approvals
- Budgeting & Cost Optimization
- Industrial & Logistics preferred
Technical And Interpersonal Skills
- Good understanding of property operations and FM practices
- Experience managing vendors and AMC service contracts
- Familiarity with UAE authority processes, approvals, and NOC requirements
- Strong stakeholder coordination skills
- Analytical and problem-solving abilities
- Strong communication skills
Qualifications
Bachelor's degree in real estate, Engineering, Business Administration, or related field
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
