Business Analyst (Arabic Speaker)

BUSINESS SYSTEMS ANALYST (Arabic Speaker) - REAL ESTATE

Location: Dubai, UAE

Contract Type: 1‑Year Contract (Renewable)

Salary: Up to AED 30,000 per month (all inclusive) + Visa

Sector: Real Estate Development & Asset Management

The Enterprise Architect experience is Must*

About the Company

The company is a Saudi‑owned real estate organization established in 1884, with operations spanning commercial, residential, and warehouse assets, including acquisition and leasing activities. Over the past 18 years, the business has expanded significantly and is now undergoing a major transformation from a family‑run structure to a fully corporate, process‑driven enterprise.

This role is a critical hire within a business‑wide transformation program, directly supporting the Chairman and senior leadership to redesign processes, improve governance, and enable scalable, technology‑supported operations.

Role Purpose

The Business Systems Analyst will designs and enables data-driven business systems, analytics, and AI-powered solutions to support the Real Estate Operating Model and informed enterprise decision-making. The role bridges business, technology, and governance teams to deliver integrated systems, process optimization, automation, and measurable performance improvements across real estate operations and finance

Key Responsibilities

Business Systems Analysis & Requirements Management

▪ Lead end-to-end business and systems analysis, translating business needs into BRDs, Functional Specifications, System Requirement Documents, and RTMs.

▪ Facilitate structured stakeholder workshops to elicit, validate, and prioritize business, data, and system requirements.

▪ Ensure full traceability from business objectives → processes → systems → data → analytics → insights.

▪ Apply gap and impact analysis across processes, systems, data, and organizational capabilities.

ERP, Data & Enterprise Systems Enablement

▪ Support ERP and enterprise system initiatives including Yardi, SAP, Odoo, or equivalent platforms. ▪ Perform full-cycle ERP business analysis: requirements gathering, data mapping, integration specifications, and UAT support.

▪ Define system integration requirements, API flows, and technology stack dependencies.

▪ Act as the primary liaison between business users, system integrators, and technical teams

Business Intelligence, Data & Analytics

▪ Define business intelligence and reporting requirements, including dashboards, KPIs, metrics, and performance baselines.

▪ Support data modelling, data integration, and data quality assessment across ERP, property management, finance, and operational systems.

▪ Translate complex datasets into actionable insights and executive-level reports.

▪ Collaborate with BI teams on Power BI / Tableau solutions.

AI, Automation & Digital Enablement

Operation Model & Process Design

Enterprise Architecture & Alignment

Performance Excellence, Governance & Continuous Improvement

Required Skills & Experience

PROFESSIONAL CERTIFICATIONS

Skill Detail / Requirement

• CBAP - IIBA — Certified Business Analysis Professional; valid at time of application
• Six Sigma - Green Belt minimum; Black Belt applied process improvement projects
• TOGAF - The Open Group — Foundation Level 1 min; Practitioner Level 2 preferred
• ArchiMate - The Open Group — Certified Practitioner Level 2 or higher
• PMP / PMI-PBA / PRINCE2 - Any recognised project or programme management certification (mandatory).
• EFQM Assessor - EFQM Practitioner or Assessor training; post-transformation review capability.

BUSINESS ANALYSIS & DOCUMENTATION

• BRD authoring - Full lifecycle — scope, stakeholders, functional & non-functional requirements, acceptance criteria (Mandatory)
• Process modelling (BPMN) - BPMN 2.0, AS-IS / TO-BE; insert models into Sparx Systems EA repository
• Gap & impact analysis - Data, technology, people & skills gap registers; prioritised by risk & business impact (Mandatory)
• Value stream mapping - Six Sigma DMAIC; identify waste, bottlenecks and optimisation

1. opportunities

• User stories & acceptance criteria - Agile BA — linked to functional requirements for development teams

ERP, DATA & SYSTEMS

• ERP implementation BA Full cycle: requirements, data mapping, integration specification and UAT (mandatory)
• ODOO implementation experience - Leasing, property management, accounting and maintenance modules (mandatory)
• Data inventory & quality - Current data inventory, GAP reports, governance assessment across all systems
• Technology stack mapping - Integration mapping, API flows, system performance baseline documentation
• BI & reporting requirements - Target data reports, KPI dashboard specs — Power BI / Tableau experience

AI, AUTOMATION & DIGITAL

• AI solution design / claud MCP E.G - Requirements & functional specs for ML,
• NLP, computer vision in real estate (Mandatory)
• RPA / intelligent automation - Process Discovery Documents (PDD), bot specifications and UAT support (Mandatory)
• Mobile app BA — one stop shop - Tenant/owner portal: payments, maintenance, communications, documents (Mandatory)
• PropTech awareness - IoT, smart building, digital twin platforms and vendors
• Data Lakes

KPIS, STRATEGY & PERFORMANCE EXCELLENCE

• KPI / OKR framework design - Balanced scorecard, leading & lagging indicators, baselines, measurement cadence
• Strategy cascade - Enterprise objectives to department to role-level targets and performance reporting
• EFQM excellence model - Self-assessment, improvement planning, post-transformation review and submission
• APQC benchmarking - Process classification framework; embed best practices into TO-BE designs (Mandatory)
• Executive performance reporting - Transformation dashboards, status reports to VP and senior leadership

JIRA & ATLASSIAN TOOLS

• Jira — project & issue management - Create, manage and track epics, stories, tasks and sub-tasks; configure workflows, Scrum/Kanban boards and sprints (Mandatory)
• Jira — backlog & sprint management - Maintain and groom product backlogs; plan and execute sprints; track velocity and burndown metrics (Mandatory)
• Confluence — documentation & wikis - Author and maintain project docs, decision logs, meeting notes, requirement pages and EA artefact repositories
• Atlassian ecosystem integration - Link Jira to Confluence and third-party tools (Slack, MS Teams); configure automation rules
• Jira administration & configuration - Manage projects, permission schemes, custom fields, screens and workflow transitions

Language

• Arabic and English – mandatory