The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.
Responsibilities
- Identify and target potential restaurant partners across key geographies.
- Pitch EatEasy's value proposition to restaurant owners and decision-makers.
- Negotiate and finalize commercial terms, including commission structures, onboarding fees, and promotional commitments.
- Build and maintain strong relationships with restaurant stakeholders to drive long-term partnerships.
- Collect restaurant menus, brand assets (logos, images), and operational details (timings, delivery zones, packaging).
- Ensure menus are formatted, standardized, and compliant with EatEasy platform requirements.
- Coordinate with the operations/tech team to upload and integrate menus into the EatEasy app.
- Oversee product photography requirements (food and brand images) to enhance menu visibility.
- Review live menus post-integration to ensure accuracy in pricing, availability, and categorization.
- Act as the single point of contact for restaurant partners post-onboarding.
- Monitor daily order performance, cancellations, and service-related issues.
- Share periodic performance reports (sales, orders, customer feedback) with restaurant partners.
- Suggest improvements such as menu engineering, discounts, CPC campaigns, and promotional visibility to boost sales.
- Resolve escalations from restaurants related to payouts, order disputes, or operational challenges.
- Work with the operations team to ensure smooth order flow and timely deliveries.
- Coordinate with the finance team for payment reconciliations and timely settlements to restaurant partners.
- Collaborate with the marketing team for campaigns, featured placements, and restaurant promotions.
- Provide feedback to the product/tech team for improving partner experience and onboarding efficiency.
- Maintain trackers for signed restaurants, live outlets, and sales performance.
- Prepare weekly/monthly pipeline reports for management review.
- Achieve targets for new restaurant acquisitions and monthly active accounts.
- Conduct competitor analysis to identify market trends and refine acquisition strategy.