Call Center Representative

TP is a global leader in digital business services, recognized for delivering advanced solutions powered by technology. With a combination of global reach and local expertise, TP emphasizes creating meaningful impacts on communities, clients, and the environment. By partnering with some of the world's top brands, TP helps streamline operations in a sustainable and innovative manner.

This is a full-time on-site Call Center Representative role based in New Cairo. The Call Center Representative will handle incoming customer inquiries, provide exceptional customer support, and ensure a high level of customer satisfaction. Responsibilities may include resolving customer concerns, navigating computer systems efficiently, and maintaining a positive rapport during interactions.

• Demonstrated expertise in Customer Service, Customer Support, and ensuring Customer Satisfaction
• Strong Interpersonal and communication skills to ensure effective engagement with a variety of customers
• Proficiency in Computer Literacy and the ability to navigate multiple systems
• Problem-solving skills and the ability to manage customer concerns effectively
• Fluency in English (additional language skills are a plus)
• Ability to work in a team-oriented environment and adapt to dynamic situations