Company Description
Aramtec Food Service, a locally owned company, has been a pioneer in importing and distributing premium food products across the Middle East for over 45 years. Based in the UAE, the company has built strong partnerships with world-renowned food brands and farmers to ensure consistent quality and reliability for its customers. Committed to sustainability, Aramtec powers its warehouses with solar energy and employs electric vehicles in its delivery fleet, aligning with the UAE's Sustainable Development Agenda. Guided by ethics, transparency, and innovation, Aramtec is dedicated to supporting its customers with responsibly sourced products.
Role Description
This is a full-time, on-site Corporate Receptionist role based in Dubai. The Corporate Receptionist will be the first point of contact, managing front desk operations, greeting visitors, and answering phone calls professionally. Responsibilities include performing various clerical tasks, supporting administrative workflows, and ensuring a welcoming and efficient environment for clients, vendors, and employees.
Essential Responsibilities include:
- Provide general support and assistance to guests and employees and ensure guests and employee satisfaction.
- Handle internal and external telephone calls in a behavioral manner: screening phone calls and routing callers to the appropriate party.
- Coordinate with internal employees and guests for meetings; ensuring that guests are routed to proper meeting rooms.
- Maintain polite and professional communication via phone and e-mail.
- Maintain and share HR communications to all employees in the company, including
- Monthly Birthday Banner
- Communication Emails sent as per request.
- Monthly Overtime Reports
- Bulletin Boards Update and design
- Corporate Events Coordination Support
- Other HR Related postings as per request
- Handling credit card transactions of walk-in customers; advising them of options for payments and guiding them accordingly.
- Prepare and monitor sales invoices, supporting documents for filing and remittance to the Finance Department, summary of expenses and cheque collection.
- Handle administrative and clerical works such as filing, encoding, scanning for any Butchershop department.
- Anticipate the needs of others to ensure seamless and positive work environment.
- Any other duties assigned by Reporting Manager.
- Maintaining log books of visitors, incoming and outgoing documents.
Qualifications
- Proficient in Phone Etiquette and Receptionist Duties to handle calls, direct inquiries, and welcome guests professionally.
- Strong Clerical Skills, including organizing and managing essential documents and administrative functions.
- Excellent Communication and Customer Service skills to effectively interact with clients, vendors, and employees.
- Ability to prioritize tasks, maintain confidentiality, and work efficiently in a dynamic office environment.
- Previous experience as a receptionist or in an administrative role is advantageous.
- Proficiency in MS Office tools and other office management software is preferred.
- High school diploma or equivalent is required; additional certification in office administration is a plus.
