ABOUT THE ROLE
Future Pipe Industries is looking for a Credit Controller II to join our Credit & Collections team. In this role, you will provide analytical support across credit control processes, act as a second-level authority for new client acceptance, and take ownership of complex, non-routine collections activities. You may also step into a team leadership capacity as the function evolves.
Key Responsibilities
- Coordinate the client acceptance process and evaluate new clients within established credit control systems
- Investigate aged debt and liaise directly with debtors and account managers to clarify issues and maximise cash collections
- Track financial performance against budgets, identify variances, and report findings to senior stakeholders
- Collate and analyse credit data independently using preset tools, methods, and reporting formats
- Contribute to the preparation of data analytics and credit performance reports
- Serve as the escalation point and technical reference for the credit control team, resolving non-standard operational issues
- Ensure all activities comply with company policies, regulatory codes, and relevant codes of conduct
- Continuously build personal capability through training, coaching, and staying current with industry best practices
- Update customers profile, including data in system and Simah
- Lead successful negotiation
- Manages direct client communication through calls and on-site visits.
Qualifications
- Bachelor's degree in Accounting, Finance, or a related field
- Proficiency in ERP and BI tools such as BAAN, SAP, or Power BI
Experience
- 3–5 years in credit control, collections, or accounts receivable within a mid-to-large organisation
- Demonstrated ability to work independently on complex credit analysis and collections cases
Skills
- Financial analysis, modelling, and data interpretation
- Budget tracking and variance reporting
- Economic sanctions screening and Anti-Money Laundering (AML) technical knowledge
- Statistical techniques and data analysis methods
- Risk management and database reporting
- Strong verbal and written communication skills
KEY COMPETENCIES
Manages Complexity · Business Insight · Financial Acumen · Ensures Accountability · Plans and Aligns · Tech Savvy · Resourcefulness · Collaborates
