Customer Service Representative (English account)

Company Description

TP is a global digital business services company. Our extensive scale and strong local presence enable us to support our communities, clients, and the environment effectively. We offer advanced, digitally-powered business services that help top global brands streamline their operations in meaningful and sustainable ways.

Location: [5th settlement, New Cairo City, Cairo, Egypt]

Salary: 19k EGP Net per month

Job Type: Full-time

The Role: We're looking for fluent English-speaking Customer Service Representatives to join our team. You'll handle customer inquiries via phone, email, or chat, providing solutions and ensuring a positive experience. This role requires flexibility for rotational shifts (mornings, evenings, nights, weekends).

Key Responsibilities:

Resolve customer inquiries and issues professionally.

Document interactions accurately.

Maintain strong product knowledge.

Adhere to company policies and procedures.

What We're Looking For:

Fluent English speaker (verbal & written).

Excellent communication and problem-solving skills.

Ability to work rotational shifts.

No prior experience required – comprehensive training provided!

Graduates are welcome to apply

What We Offer:

Competitive 19k EGP net salary including KPIs.

Transportation provided all over Cairo and Giza. (Door to door transportation for Females after 11 PM)

Medical and Social Insurance.

Career growth opportunities after 6 months.

GYM Access and store discounts.

Work nature: 5 days per week (9 rotational hours, including 1 hour break), and 2 rotating days off

Apply Now or Text at 01213020459.