Company Description
We suggest you enter details here.
Main Responsibilities:
- Answering customer calls and messages (phone / WhatsApp / email / social media).
- Clearly explaining services or products.
- Handling complaints and following up until the issue is resolved.
- Recording customer data and notes.
- Coordinating with other departments when escalation is required.
Required Skills:
- Calm and clear communication skills.
- Ability to persuade and solve problems.
- Patience and ability to work under pressure.
- Proficiency in using computers and CRM systems.
- Commitment, professionalism, and good manners.
Main Objective:
Improving customer experience and building a strong, professional image for the company.
If you need:
- A formal job description
- A ready-to-use job advertisement
- Or the difference between customer service and sales
To apply :
Please send your CV to [Confidential Information]
WhatsApp : +20 103 403 0570
