Customer Service Representative

Job description

Company Description

Teleperformance is a global leader in customer experience management and contact center services. We provide customer care, technical support, and digital solutions for some of the world's most recognized brands. With operations in more than 80 countries, we are committed to delivering outstanding customer experiences and creating a positive work environment for our employees.

Role Description

We are hiring English-speaking Customer Service Representatives for a full-time, on-site role in New Cairo. As a Customer Service Representative, you will be responsible for assisting customers, resolving inquiries, and providing an excellent customer experience through professional communication and problem-solving.

Requirements

Fluency in English (B2 level or higher)

Strong communication and problem-solving skills

Ability to work on-site in New Cairo

Flexibility with rotational shifts

Previous customer service experience is a plus

Benefits

Competitive salary of 19K EGP NET

Social and medical insurance.

195 bonuses every quarter.

Transportation provided with allowance 1000EGP NET.

discounts in many stores all over Egypt.

Gym membership

uncapped incentives in Dollars up to 20000EGP per month.