What this job involves:
As a Building Operations Engineer at JLL, you'll play a critical role in our Integrated Facility Management business line on our Amazon account dedicated team, managing hard services and providing essential support to ensure efficient and effective site operations. Reporting to the Facilities Manager and working as part of the overall Facilities Team, you'll be responsible for creating and maintaining planned maintenance regimes for client assets while managing supplier relationships and tracking utility usage to minimize environmental impact. This dynamic position requires you to handle everything from trouble ticket responses and stock management to small project management and regulatory compliance, making you an integral part of delivering exceptional facility management services. This role offers the opportunity to work with cutting-edge building systems and technologies while contributing directly to JLL's reputation for operational excellence on high-profile corporate environments. By joining our collaborative team, you'll advance your career in facilities management while making a meaningful impact on building performance and client satisfaction through innovative solutions and meticulous attention to detail.
What your day-to-day will look like:
- Create and maintain planned maintenance regimes for client assets while following up on landlord-planned maintenance and attending to unplanned maintenance activities
- Respond to trouble ticket requests within agreed SLAs while managing and tracking building operations stock including bulbs, filters, and power supplies
- Conduct site inspections with facility team members covering daily cleaning, HVAC systems, and landscaping while managing moves/adds/changes including desk assignments and furniture management
- Oversee small project management activities including budget creation and activity planning for site improvements, refurbishments, renovations, and expansions
- Coordinate with multiple stakeholders including Deskside/IT, Global Telecom, Global Security, Global A/V, and security guards to ensure seamless operations
- Track utility usage (electric, water, gas) and develop innovative ideas to reduce environmental impact while liaising with regulatory bodies and safety groups
- Manage daily health and safety issues including maintaining regular scheduled meetings, records of fire and safety teams, fire drills, safety equipment, and training programs.
Required Qualifications:
- Diploma or degree level education in technical discipline (Engineering, Building Services, or related field)
- Valid electrical license certification as required for the role
- Knowledge of statutory and regulatory maintenance requirements for client assets and contract management
- Previous experience working in high-profile corporate environments with demonstrated problem-solving and decision-making abilities
- Excellent written and verbal communication skills with proficiency in spreadsheet and word processing applications
- Qualification to manage a technical team with strong interpersonal and leadership capabilities
- Customer-focused approach with attention to detail and assertive communication style.
Preferred Qualifications:
- Previous reception or hospitality experience in professional environments
- Experience with building automation systems and facility management software
- Background in project management and budget development for facility improvements
- Knowledge of environmental sustainability practices and energy management systems
- Experience coordinating with multiple vendors and service providers
- Understanding of HVAC, electrical, and plumbing systems in commercial buildings
- Familiarity with health and safety regulations and emergency response procedures.
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
