About The Role
We are seeking a dynamic and experienced
General Manager - Food & Beverage to lead our F&B operations, ensure exceptional customer experience, and drive business growth. The ideal candidate will have a strong background in managing diverse F&B outlets, overseeing all aspects of operations including quality, cost control, and team leadership.
Key Responsibilities
- Provide strategic direction and leadership for all F&B operations to achieve business objectives
- Ensure high standards of food quality, sanitation, service, and customer satisfaction
- Develop and implement operational policies, procedures, and guidelines
- Manage budgets, control costs, and optimize profitability across all outlets
- Lead, motivate, and develop a high-performing team through effective recruitment, training, and performance management
- Coordinate with suppliers and vendors to secure quality products and negotiate favorable terms
- Monitor compliance with health and safety regulations and ensure adherence to licensing requirements
- Drive marketing and promotional strategies to attract and retain customers
- Analyze business performance and implement continuous improvement initiatives
Requirements
- Bachelor's degree in Hospitality Management, Business Administration, or related field; Master's degree preferred
- Minimum of 10 years of progressive experience in Food & Beverage management, with at least 5 years in a senior leadership role
- Proven track record of successfully managing multi-unit F&B operations
- Strong knowledge of food safety standards, hygiene regulations, and compliance requirements
- Excellent leadership, communication, and interpersonal skills
- Financial acumen with experience in budgeting, forecasting, and cost control
- Ability to manage cross-functional teams and drive high performance
- Proficient in using F&B management software and Microsoft Office applications
Benefits
- Social Insurance
- Transportation Allowance
- Performance-based bonus (KPI-linked)
