Job Description
Job Title: Guest Relations Officer
Location: Aldar Estates Office, Yas Mall, Yas Island
Job Purpose
The Front Office Receptionist will be the first point of contact for clients, tenants, visitors, and stakeholders, ensuring a professional, welcoming, and efficient front office experience while providing administrative support to the Property Management team.
Key Responsibilities
- Welcome and assist clients, tenants, and visitors in a courteous and professional manner
- Manage incoming calls, emails, and inquiries, and direct them to the appropriate departments
- Maintain visitor logs and ensure adherence to security and access procedures
- Coordinate meeting rooms and support front office scheduling
- Handle basic administrative tasks such as filing, data entry, and document management
- Support the Property Management and Facilities teams with general administrative assistance
- Maintain the reception area to ensure a clean, organized, and professional appearance
- Assist with tenant communication and internal coordination as required
Requirements
- High school certificate or bachelor's degree
- Strong communication and interpersonal skills
- Professional appearance and customer‑focused attitude
- Basic computer skills and familiarity with Microsoft Office
- Ability to start work immediately (no notice period)
