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oldtimer middle east

Information Technology Specialist

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Job Description

Company Description

Oldtimer Middle East is built around a simple idea: serve motorcycle enthusiasts properly.

We provide high-quality accessories, apparel, spare parts, and expert services, with a clear focus on safety, performance, and rider confidence. Everything we do is aimed at improving the riding experience — not just selling products.

We operate in a fast-paced, professional environment driven by passion for motorcycles and attention to detail. Our goal is to deliver real value, build long-term trust with customers, and keep raising the standard in the region.

Role Overview

We are looking for a hands-on IT & Systems Support Specialist who keeps the engine running quietly in the background while everyone else does their job. You will be the go-to person for technical support, systems reliability, and operational efficiency across the company.

Key Responsibilities
  • Provide day-to-day technical support for laptops, desktops, printers, network, and internet connectivity.
  • Troubleshoot issues quickly and ensure minimal disruption to daily operations.
  • Maintain and monitor all IT equipment to ensure optimal performance and uptime.
  • Recommend cost-effective hardware and software solutions with a strong focus on value and efficiency.
  • Manage and maintain records of company devices, software licenses, and digital assets.
  • Conduct regular system health checks and preventive maintenance.
  • Support and operate ERPNext (or similar systems) across sales, purchasing, inventory, stock counts, and reconciliation.
  • Work closely with the data team to maintain and improve product data accuracy.
  • Use advanced Excel functions (lookups, data validation, linking, analysis) to clean, verify, and extract data.
  • Train and support team members in using internal systems and tools.
  • Remain responsive and available during working hours to resolve technical and operational issues.

Additional Responsibilities
  • Leverage AI tools to improve speed, efficiency, and problem-solving.
  • Support warehouse operations, including:
  • Printing labels
  • Organizing physical storage layout
  • Maintaining accurate digital inventory structure in ERP
  • Ensuring smooth day-to-day warehouse processes

Schedule & Availability
  • Flexible 8-hour workday, 6 days per week
  • Must be available online during agreed business hours
  • Expected to be responsive and reachable for urgent matters when required 

Requirements
  • Strong practical knowledge of IT support (hardware, printers, networking, internet).
  • Advanced Excel skills (lookups, data validation, cleaning, and analysis).
  • Experience with ERPNext or similar ERP systems is highly preferred.
  • Strong problem-solving and analytical thinking.
  • Clear communication skills and a proactive, helpful attitude.
  • Reliable, organized, and able to work independently without supervision.
What We Offer
  • A key role inside one of the most established motorcycle businesses in the region
  • Real responsibility from day one — you will own systems, not just support them
  • Direct exposure to business operations across retail, distribution, and warehouse
  • Freedom to implement ideas, improve processes, and introduce better tools (we actually listen)
  • Opportunity to grow into a senior operations / systems / IT lead role

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About Company

Job ID: 146165243

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