Infrastructure Manager

Role Purpose :

The Senior Manager – Infrastructure is accountable for the strategic oversight, governance, assurance, and integration of infrastructure delivery across assigned packages within the KSG Infrastructure Works program. The role acts as the Client's senior representative for infrastructure execution, ensuring that all consultants, contractors, and third parties deliver in a manner that protects:

• Safety
• Quality
• Schedule certainty
• Cost discipline
• Authority compliance
• Client reputation

This role does not execute contractor work directly; it establishes the delivery expectations, enforces compliance, coordinates interfaces, drives recovery where required, and intervenes decisively when project outcomes are at risk. The role must ensure that all package performance is managed in accordance with best practice and Gold Standard accurately tracked, actively controlled, realistically forecast, clearly reported, and promptly mitigated where delivery exposure exists.

2. Key Responsibilities & Accountabilities

2.1 Client Infrastructure Governance

• Establish and maintain the Client-side infrastructure delivery framework across assigned packages in line with RUA governance requirements and best practice.
• Provide senior oversight of package planning, execution readiness, delivery performance, and close-out requirements.
• Approve, conditionally approve, or reject key delivery plans, sequencing proposals, and recovery approaches submitted by consultants and contractors where required by the Client governance process.
• Ensure infrastructure delivery is fully integrated with project controls, interfaces, authority approvals, logistics, safety, and quality management processes.

2.2 Package Delivery Leadership

• Lead client-side oversight of major infrastructure packages from mobilization through execution and handover.
• Ensure contractors and consultants are performing in accordance with approved scope, program, drawings, specifications, permits, and technical requirements.
• Maintain full visibility over package status, critical path activities, key milestones, constraints, and delivery risks.
• Direct early intervention where slippage, weak contractor performance, poor coordination, or unresolved interfaces threaten project outcomes.

2.3 Consultant & Contractor Oversight

• Hold supervision consultants accountable for effective site oversight, accurate field verification, timely reporting, and proactive issue escalation.
• Ensure current and future site supervision consultants are supporting the Client through disciplined monitoring of progress, quality, safety, and field constraints.
• Challenge contractor execution logic, sequencing, productivity assumptions, temporary works strategies, and recovery plans where risk is being transferred to the Client.
• Direct corrective actions when contractor or consultant performance threatens safety, quality, schedule, authority compliance, or public interface.

2.4 Stakeholder & Interface Leadership

• Lead senior coordination across package interfaces involving:
• Adjacent Contractors
• Design Teams
• Supervision Consultants
• Utilities
• Permits And Authorities
• Internal Rua Stakeholders
• Ensure access, approvals, information flow, temporary works, and construction interfaces are identified early and actively managed.
• Represent the Client in infrastructure-related coordination forums, interface reviews, and delivery escalations.

2.5 Quality, HSE & Compliance Assurance

• Ensure All Assigned Packages Are Executed In Compliance With:
• Client Technical Requirements
• Approved Quality Standards
• HSE Obligations
• Saudi Regulatory Frameworks
• Authority And Permit Conditions
• Intervene immediately where contractor or consultant activities create unacceptable quality, safety, or compliance risk.
• Ensure inspections, NCR management, testing, close-out, and field verification processes are being properly implemented and tracked.

2.6 Program, Controls & Executive Reporting

• Ensure infrastructure package performance is fully embedded within the project controls and reporting framework.
• Maintain executive-level visibility over:
• Progress
• Forecast Dates
• Critical Activities
• Key Risks and Constraints
• Pending Approvals
• Recovery Actions
• Provide project leadership with:
• Clear Fact-Based Advice
• Decision Options
• Consequence Analysis
• Recommended Interventions
• Escalate early and clearly — no surprises

2.7 Risk, Recovery & Delivery Assurance

• Maintain active oversight of package-level risks, issues, assumptions, dependencies, and constraints.
• Ensure recovery plans are produced, challenged, agreed, and implemented where progress or performance deviates from plan.
• Drive disciplined action tracking with clear owners, due dates, and follow-up until closure.
• Support change, claims, and commercial management by ensuring package records, progress status, and interface conditions are contemporaneously maintained. [osha.gov]

3. Mandatory Qualifications & Experience

Education

• Bachelor's degree in civil engineering, Infrastructure Engineering, Construction Management, or related discipline.

Mandatory Experience (Non-Negotiable)

• Minimum 12 to 15 years experience on major infrastructure, enabling works, civil works, or complex multi-package developments.
• Proven experience in a Client, Developer, PMC, or major program oversight role with direct responsibility for infrastructure package performance.
• Demonstrated experience managing consultants, contractors, and interfaces across multiple active packages in a high-governance delivery environment.
• Strong track record in infrastructure delivery oversight covering program, quality, safety, compliance, interface management, and recovery planning.
• Experience in Saudi Arabia or GCC on large-scale infrastructure or mixed-use developments is strongly preferred.

Preferred Experience

• Prior experience working in Mecca or on projects with significant authority, access, stakeholder, religious, or public interface constraints.
• Exposure to major program governance environments comparable to RUA, AECOM, Bechtel, Parsons, Jacobs, or equivalent.
• Experience working in a client-led model supported by site supervision consultants and multiple contractors.

4. Core Competencies (Client-Side)

Strategic Delivery Judgment

Understands that infrastructure delivery on a high-profile project is not limited to construction progress; it is a disciplined management function covering risk, interfaces, authorities, safety, quality, and reputation.

Authority & Gravitas

Able to challenge senior consultant and contractor leadership credibly, clearly, and decisively where performance or execution standards are unacceptable.

Governance & Controls Discipline

Maintains rigorous control over package status, reporting, risk, corrective actions, and escalation, and understands that client-side leadership requires structure, evidence, and discipline.

Interface Leadership

Able to manage multiple technical, commercial, and operational interfaces simultaneously without losing control of delivery priorities.

Clarity Under Pressure

Makes sound, defensible decisions in fast-moving site conditions and escalates before issues become executive-level surprises.

5. Authority & Decision Rights

The Senior Manager – Infrastructure (Client Side) is authorized to:

• Direct client-side coordination and intervention across assigned infrastructure packages.
• Require consultants and contractors to provide updated plans, progress evidence, corrective actions, and recovery proposals.
• Challenge, reject, or require revision of weak package positions, unsupported reporting, or unacceptable delivery approaches.
• Escalate directly to the Project Director / Executive Director on matters affecting safety, quality, schedule, authority compliance, or client reputation.
• Require re-planning or corrective intervention where contractor or consultant performance exposes the Client to unacceptable risk.

6. Performance Measures

Performance will be measured against:

• Safe, compliant, and controlled delivery of assigned infrastructure packages
• Achievement of key package milestones and program commitments
• Early identification and mitigation of delivery risks, constraints, and interface issues
• Effectiveness of consultant and contractor performance management
• Accuracy, clarity, and timeliness of package reporting and escalation
• Quality of coordination across interfaces, approvals, and stakeholder dependencies
• Positive delivery outcomes without avoidable surprises to leadership.

7. Professional Expectation

This is a senior client-side leadership role requiring:

• Strong site presence
• High professional discipline
• Sound judgment and delivery ownership
• Confidence to challenge consultants and contractors
• Clear and timely escalation
• Structured decision-making under pressure
• Consistent alignment with Gold Standard delivery, governance, and reporting expectations.

The successful candidate must be capable of operating in a high-accountability, no-surprises environment where package visibility, delivery assurance, and early intervention are essential to project success

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