Inside Sales Representative

Role Overview

The Inside Sales Representative (ISR) will be responsible for generating qualified leads, driving initial customer engagement, and supporting the AWS sales pipeline. The role focuses on promoting AWS cloud solutions including migration, managed services, cost optimization, and industry-specific solutions.

Key Responsibilities

1. Lead Generation & Qualification

• Identify and generate new business opportunities through cold calling, email campaigns, LinkedIn outreach, and databases (e.g., Tracxn, Apollo).
• Qualify leads based on customer requirements, budget, and decision-making authority.
• Build and maintain a strong sales pipeline aligned with revenue targets.

2. AWS Solution Selling (Pre-Sales Support)

• Pitch AWS services such as:
• Cloud Migration
• Managed Services (MSP)
• Disaster Recovery (DR)
• Cost Optimization
• POC (Proof of Concept) Programs
• Schedule meetings and demos for the field sales or solution architect team.

3. Customer Engagement

• Understand customer pain points and map them with AWS offerings.
• Maintain regular follow-ups with prospects and nurture leads.
• Coordinate with technical teams for solution alignment.

4. CRM & Reporting

• Update all activities in CRM (leads, calls, meetings, closures).
• Track conversion metrics and pipeline movement.
• Provide weekly and monthly sales reports.

5. Revenue Contribution

• Support in achieving monthly/quarterly revenue targets.
• Drive smaller deals independently (POC, billing transfer, small migration).

Key Skills Required

• Strong communication and presentation skills
• Basic understanding of AWS Cloud Services
• Knowledge of B2B sales and lead generation tools
• Ability to handle cold calling and objection handling
• CRM tools (Zoho, HubSpot, Salesforce – preferred)

Preferred Qualifications

• Certification in AWS (e.g., AWS Cloud Practitioner – good to have)
• Experience in IT services / cloud sales
• Exposure to MSP, cloud migration, or SaaS sales

KPIs / Performance Metrics

• Number of qualified leads generated
• Meetings scheduled per month
• Pipeline value created
• Conversion ratio
• Revenue contribution

Compensation Structure

• Fixed Salary + Performance Incentives
• Incentives linked to:
• Lead generation
• Opportunity conversion
• Revenue closure