Operations Associate

We are hiring immediately

Company Description

HARTH is a Cairo-based tea and botanical company focused on developing a considered range of loose-leaf teas and herbal infusions. The brand works across both classic teas and botanical blends, combining ingredients such as black, green, white, and roasted teas with botanicals including herbs, flowers, spices, and fruit. The approach is rooted in composition, building blends that are balanced, distinctive, and grounded in ingredient quality.

HARTH places a strong emphasis on sourcing and material integrity, working with origins such as East Africa and Sri Lanka alongside botanicals more closely tied to the region. The focus is not on volume, but on developing a refined and intentional collection. Alongside its blends, the brand is building a wider product offering around tea, including packaged loose-leaf collections, tea bags, and related products designed for both retail and hospitality environments.

Role Description

This is a full-time, on-site role based in Cairo. You will work directly with the founder across the day-to-day running of the business. The role is hands-on and execution-focused. You will be responsible for:

• Coordinating orders and client delivery timelines
• Tracking progress and ensuring follow-through across tasks
• Supporting logistics, procurement, and inventory management
• Supporting the setup and organisation of operational systems
• Bringing structure and clarity to ongoing work

You will play a central role in ensuring that plans are carried through properly and on time.

Who This Role Suits

• Highly organised and detail-oriented
• Reliable, with strong follow-through
• Calm under pressure and able to prioritise
• Comfortable working in a small, evolving team
• Early in career (0–3 years experience), but serious and proactive
• Strong written and spoken English (the role involves regular communication with suppliers and partners)
• Additional languages are a plus, but not required

This is not a managerial role. It is focused on execution, ownership, and consistency.

Important

This is an early-stage environment. Priorities may shift, and you will be expected to adapt while maintaining clarity and organisation. If you are looking for a strictly defined corporate role, this will not be the right fit. This role is positioned at an early-career level.

To apply, please include:

1. A short paragraph (max 150 words):
2. How would you handle a situation where two suppliers are delayed but both are needed urgently
3. A brief note on why this role interests you

Please send your CV alongside these tasks to [Confidential Information]

Applications without this will not be reviewed.

Qualifications

• Strong knowledge and experience in Operations and ability to streamline processes for efficiency.
• Excellent Interpersonal and Communication skills to liaise effectively with internal teams and external partners.
• Proficiency in Analytical Skills to monitor, evaluate, and improve operational performance.
• Customer Service skills to ensure excellent experiences for clients and consumers.
• Detail-oriented with problem-solving capabilities and a proactive approach to managing challenges.
• Ability to thrive in a fast-paced, dynamic on-site environment.
• Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.

Experience with suppliers, logistics, or operations is a plus, but not required.