Retail Support- Grads- B2

Teleperformance is a global leader in digitally integrated business services, with operations in over 80 countries and a workforce exceeding 500,000 employees. Teleperformance Egypt focuses on delivering exceptional customer experience and fostering professional growth for its teams. Known for its commitment to innovation and operational excellence, Teleperformance provides employees with opportunities to thrive in a dynamic work environment. The company values diversity, inclusion, and outstanding teamwork.

In the Retail Support - Grads - B2 role, you will be responsible for assisting retail customers, providing product information, and resolving inquiries to ensure customer satisfaction. Your day-to-day tasks will include handling customer interactions, offering tailored solutions, and promoting products effectively. This is a full-time, on-site role based in New Cairo, providing opportunities for professional growth while contributing to a team-oriented environment.

• Retail Sales and Product Knowledge to effectively understand customer needs and recommend suitable solutions
• Customer Service and Customer Satisfaction skills to build positive relationships and address inquiries efficiently
• Strong Communication skills to convey information clearly and professionally
• Ability to work collaboratively in a team-oriented environment
• Adaptability to a fast-paced retail environment
• Bachelor's degree or equivalent education, with prior experience in retail or customer service being a plus
• Fluency in English and Arabic is an advantage