Role Purpose
The People Operations Coordinator provides day-to-day support across core HR operational areas, including recruitment, onboarding, documentation, and payroll preparation. This position plays a key role in helping the HR department maintain consistency, accuracy, and efficiency during a critical period of growth. The role is designed for someone with a proactive mindset, able to follow through on execution while contributing to process improvements.
Key Responsibilities
1. Recruitment Support
- Publish job postings across LinkedIn and other job platforms
- Manage candidate responses and track application pipelines
- Coordinate interview scheduling with candidates and hiring managers
- Assist in drafting offer letters and formatting employment contracts
- Maintain recruitment trackers and update hiring status logs
2. Payroll Preparation
- Collect and consolidate monthly coaching reports from CRM
- Cross-check hours against internal logs for accuracy
- Prepare salary inputs for coaches, receptionists, and back-office staff
- Flag inconsistencies and prepare monthly files for final review by HR Specialist
3. HR Administration
- Maintain and organize employee files (digital and hard copy)
- Track leave balances, absences, and probation periods
- Manage HR-related documents such as NOCs, salary certificates, visa forms
- Follow up on renewals, document expiries, and compliance requirements
4. Onboarding & Offboarding Coordination
- Prepare onboarding kits and welcome checklists
- Coordinate with other departments to arrange system access
- Schedule introductions and induction sessions
- Collect exit forms, IDs, and ensure documentation is closed properly
5. System & Workflow Coordination
- Support the improvement of HR templates and processes
- Help digitize tracking sheets and reduce manual work
- Maintain accurate HR logs including: staff lists, contact details, contract renewals, etc.
