Product Manager

Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation

Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative & entrepreneurial talent in the market

Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.

Our technology mirrors our people - Smart, Innovative & Forward Thinking

www.geidea.net

To maintain competitive advantage as we grow, we are currently looking for new Technical Product Manager

Job purpose:

Drive the successful delivery and evolution of core internal platforms and services within the Technology function. This role combines technical product ownership with business analysis, UAT coordination, and production support. It requires strong system thinking, investigative capability, and close collaboration with cross-functional teams to ensure product readiness, operational stability, and business alignment. The Technical Product owns delivery and ensuring systems meet user needs, quality standards, and scalability goals.

Key accountabilities and decision ownership:

• Act as a system analyst for assigned external platforms, particularly Apex, managing vendor relationships, production support, and system migration activities.

• Act as a focal point for UAT teams to ensure test readiness, comprehensive coverage, and full validation of product features prior to release.

• Maintain a prioritized backlog, with user stories, technical flows, and acceptance criteria that are well-structured and ready for development.

• Ensure high-quality documentation of system behavior, business rules, and decision history to support traceability and future scalability.

• Work closely with developers, QA, infrastructure, and business teams to align delivery with operational and commercial needs.

• Track and report key product performance indicators, such as resolution time, test coverage outcomes, and support load trends, to inform backlog prioritization and technical decisions.

Must have technical / professional qualifications

• 3+ Years of experience in software engineering, technical product management, or platform teams, with a strong understanding of SDLC.
• Solid background in system integration, APIs, infrastructure, or developer tooling.
• Proven experience managing product backlogs, writing user stories, and working in Agile or Kanban environments.
• Strong communication and documentation skills; ability to simplify technical complexity for non-technical stakeholders.
• Hands-on familiarity with tools like Jira, Confluence, Git, Postman, and basic SQL.
• Fluency in English (Arabic is a plus).

Our values guide how we think and act - They describe what we care about the most

Customer first - It's embedded in our design thinking and customer service approach

Open - Openness allows us to constantly improve and evolve

Real - No jargon and no excuses!

Bold - Constantly challenging ourselves and our way of thinking

Resilient If we fail, we bounce back stronger than before

Collaborative - We know that we can achieve a lot more as a team

We are changing lives by constantly striving for a better solution

Click apply below and become part of the Geidea story