Company Description
Swissmen is the first firm to incorporate expert network and recruitment services in the EMEA region headquartered in Dubai. We are committed to supporting the region's influential transformation by empowering leaders to make bold business decisions and obtain valuable insights on demand through connecting them with subject matter experts ready to serve at every stage of their project cycle.
Partnering with various lines of businesses, from financial institutions, including hedge funds, private equity firms, assets managers, mutual funds, private credit, and investment banks, to strategic consultancies, corporations, and government entities to fill their knowledge gaps and improve strategies by carefully inspecting their research needs and tailoring the right fit action plan to achieve their milestone.
Responsibilities
- Serve as the primary point of contact for consulting, investment, and corporate clients.
- Understand client needs and project objectives to ensure timely delivery of expert insights.
- Build long-term relationships by consistently delivering high-quality service.
- Coordinate with teams to identify and recruit suitable experts.
- Ensure consultations (calls, surveys, or meetings) are scheduled and executed smoothly.
- Ensure all consultations meet internal compliance standards and client-specific requirements.
- Maintain accurate records of project progress and client interactions in CRM systems.
- Prepare usage reports and business reviews for key accounts.
- Analyze performance data to optimize service delivery.
Skills & Qualification
- 35 years of experience in account management, client service, or project management ideally within expert networks, consulting, recruitment, or market research sectors.
- Proven track record of managing B2B client relationships, preferably with consulting firms, private equity, or corporate strategy teams.
- Strong understanding of the expert network business model and the dynamics of knowledge sourcing and due diligence.
- Exceptional communication and interpersonal skills able to interact confidently with senior stakeholders and C-level clients.
- Experience working cross-functionally with sourcing, compliance, and sales teams to ensure smooth project execution.
Interviews will be conducted by third Party.
