Receptionist

About the Role:

We are looking for a dedicated Specialist - Administrative Services to be the first point of contact for our team and visitors. This role is more than just answering phones; it's about creating a positive and professional first impression, providing seamless administrative support, and ensuring the smooth day-to-day operation of our office.

Key Responsibilities:

Front Office & Visitor Experience:

Greet all visitors, clients, and vendors with a warm and professional demeanor.

Manage a multi-line phone system, expertly screening, answering, and directing calls.

Maintain a tidy, welcoming, and well-stocked reception and lobby area.

Administrative & Operational Support:

Handle all incoming and outgoing mail, packages, and courier services.

Perform essential clerical duties, including filing, photocopying, and scanning.

Manage office supply inventory for the front desk and place orders as needed.

Schedule meetings and coordinate the booking of common meeting rooms.

Coordination & Communication:

Act as a central hub for information, effectively directing internal and external inquiries.

Provide support for company events, meetings, and team travel arrangements.

Collaborate with various departments to provide comprehensive administrative support.

Security & Safety:

Monitor visitor access in accordance with security protocols.

Issue visitor badges and maintain an accurate and secure log of all guests.

Qualifications & Skills:

High school diploma; additional certification in Office Management or a related field is a plus.

Proven experience as a Receptionist, Front Desk Representative, or similar role (3 years and above).

Proficiency in Microsoft Office Suite (Outlook, Word, Excel).

Excellent verbal and written communication skills.

Strong organizational skills with the ability to prioritize multiple tasks seamlessly.

Professional appearance and a positive, customer-oriented attitude.

Experience with office equipment (e.g., printers, fax machines, phone systems).

A proactive and resourceful approach to problem-solving.